If all your friends jumped off of a bridge…
I quit Facebook the other day. My friend Courtney posted a Facebook event invitation encouraging everyone to quit all at once which I thought was a funny, but I got impatient because when I logged in to find the event details, I couldn’t find it because I got distracted by my inbox full of vampire bites, all of a sudden it just didn’t strike me as amusing anymore.
Lots of people have posted about how the big problem with Facebook is the continual errosion of the privacy of their members. And that’s true, that is a big problem. But it is just the latest problem in a list of problems that will continue to get longer.
For me, the big problem with Facebook is the plain fact that it’s an extremely annoying piece of software. I could go on for paragraphs and paragraphs about all the stupid, nasty, and sometimes scary things Facebook has done, but that would be only slightly better than having to experience them all yourself. The central issue for me is that Facebook sufferes a severe reverse network effect: the more people who join, the less useful it becomes.
Before I quit, I was “connecting” with was an increasingly diverse and undifferentiated group of people ranging from senior executives at various large and important sounding companies to my best friend’s drunk little brother who never moved out of his home town and now grows pot and fights pitbulls in his basement. (Read about the collision of “fronts”.) I mean, it is great that I can inform such a wide and diverse audience about every minute change to my personal metadata, but is this something I ever really needed or wanted? And when the plugin applications came along, and then Beacon, the signal to noise ratio was thrown totally out of whack. Whispering endlessly into a room crowded with everyone I’ve ever met while simultaneously being badgered by evil robotic clone versions of those same people that insistently try to trick me into buy things from Overstock.com HAS NEVER BEEN SO MUCH FUN!!!
Is this getting me laid? No. (Read Groupware Bad by Jamie Zawinski.)
It is important to remember that sites like Facebook are pieces of software that we can choose to use or not use, just like we choose to use Firefox or Safari or neither. There is a perception that we are obligated to use social network sites like Facebook or MySpace because our friends start using them, and if we don’t, we will functionally lose the friends who do - every important announcement, party invite, and funny video will be locked away from us. This is a very dangerous way to think! Joining and being a part of Facebook is absolutely not an inevitability. If a piece of social software causes people who do not choose to use it to become ostracized, there is a serious flaw in that piece of software.
I think it is important to note that Facebook, though they claim to be a tool for staying connected, is actually a software tool designed *primarily* to deliver marketing messages to its audience. Facebook’s crack engineering staff will continually release new applications and features that do all sorts of glittery things, but you must realize that this is to get you to spend more and more time on the site so that you are more and more likely to accidently be tricked into clicking on an advertisement. Just because its got your friend’s name on it does not mean that Facebook’s intentions any better than those of THE BIG MEDIA COMPANIES. In fact, they’re whole bet is that they can be the NEXT BIG MEDIA COMPANY, the next boob tube, the next vast array of empty basic cable channels that everyone watches because nothing else is on.
Don’t get me wrong, I have nothing against the media business. I love the media business. Please to buy advertisements on my websites! But Facebook’s everything-to-everyone position means that they’re not building the software FOR anyone. They are the mall. They are Costco. The aisles are brightly lit, and there are ten thousand different options that seem different but are actually all the same mediocre, discounted, made in China crap - they just happen to be conveniently located in the same place. They are McDonalds. Walmart.
I try to buy my groceries local. I try to buy locally crafted goods and support local businesses - not just to be a good neighbor, but because the goods and services I receive are generally of a higher quality. They are made by real people instead of by factories. If I’m lucky and dedicated and passionate, I might be able to find goods made especially for me! Offline, shopping smart and local is all the rage, so why should it be different online? Why am I obligated to shop at Walmart just because you do?
Worse for me than the idiotic network noise, worse than the incessant marketing, worse than the blandness and stylessness of it all is that by using Facebook, I am in essence investing in Facebook’s future. The more I click, the more news items are created, the more cleverly disguised advertisements can be slipped into my friend’s feeds. Facebook makes a few more cents, but I have done the dirty work of creating ad inventory! I didn’t know I worked in marketing!?
Remember when your dad told you that time is money? This is what he meant. Is this the future you want to invest in? I see an ad when I load Facebook, I see an ad when I load my inbox, I see an ad when I click on the first zombie notification, I see an ad when I delete the zombie notification, then I see another ad when I go back to my inbox to delete the next one. Would you pay for all of these Zombie notifications? Surprise, you already did!
This is not an accident. Like I said, Facebook is actually software *designed to show you ads.* Every “feature” is designed with ad serving in mind.
(To be fair, it is most likely your employer who is investing in Facebook, because you probably use Facebook at work. Talk about unfair! And ironic, if you work at some other ad supported business!)
I don’t want the Internet to be the bastard child of basic cable and Walmart. I want the Internet to be something better, where control of the media really is democratized and where I can truly find content and services that are crafted with me and people like me in mind.
I hope that the future of the net lies not with mega-networks like Facebook, but with many many smaller networks and applications that focus on and deliver very real value to my life. They may well leverage the “open social graph” and interoperate with fancy APIs, but at the core of each piece of software should be some special intention, some crafty hands working feverishly to make something with their customers in mind.
As more and more of the software we use comes online and becomes socially aware, and more importantly becomes a competitor for your advertisment-viewing time, we have to concious of the choices we make. If we’re going to be spending a significant slice of our days, every day, using this software, we should be choosing software because we enjoy it and because it adds real value to our lives. In the near future, a lot of the advertising money that has been tied up by major media companies for decades will finally be up for grabs. It can continue to go to a few giant companies, or it can be spread out amongst lots and lots of smaller companies. I for one am rooting for lots and lots of little guys and medium sized guys to win this time around.
The power to make and influence the media is in our hands like never before. We should choose software were we, the users, are the valued customers and not just statistics to back up advertising rates to the real customers hiding behind the cleverly formatted text ads. And we should be wary of software that abuses our attention by trying to take more of our time than it needs to provide what utility it can. Software is supposed to make your life better and easier and more efficient so that you can actually *do* more of the things you *want to do.* We should resist aggregation and conglomeration and support the individual, the specialized, and the quaint. It has never been so easy!
Now that I have quit Facebook and never have to opt out of one of their stupid internet time wasters again, I am going to have a lot of time to create new ad inventory on sites with real heart and soul. Mom and Pop sites where I might one day become a regular with the other customers AND with the staff, even though they live on the other side of the world. That is the network effect. That is the democratization of media. That is the internet I signed up for.
UPDATE: It’s been about a month now since I quit Facebook, and I am happy to report that I haven’t lost a single friend, nor have I missed out on a single important announcement! And I’m not terrifyingly annoyed at everyone I know every time I open my inbox! Hurray!
I'm Ben Brown and this is my personal web site. I live in Austin, Texas with my wife, 








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